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Responsible AI in Real Estate: Will Artificial Intelligence (like AI Chatbots) Get Me “Canceled”, Blocked, Fined or Jailed? - HousingWire

Responsible AI in Real Estate: Will Artificial Intelligence (like AI Chatbots) Get Me “Canceled”, Blocked, Fined or Jailed...
As generative AI becomes our personal assistant, it’s crucial to ensure these tools uphold fair housing laws to avoid legal pitfalls and promote responsible AI use in real estate.

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The real estate industry is increasingly relying on generative AI as a personal assistant, but there are concerns about the technology's potential to contribute to unfairness and discrimination. With numerous laws protecting various demographics, the industry is facing scrutiny on many fronts. This raises the question of whether AI chatbots could lead to legal penalties. To ensure responsible AI in real estate, developers and teams should consider nine key factors, including integrating fair housing laws at federal, state, and local levels, updating policies regularly, consulting with fair housing agencies, and avoiding exclusion of protected classes. The seven pillars of responsible AI governance, including compliance, trust, transparency, fairness, efficiency, human touch, and reinforced learning, should guide AI partnerships in the real estate industry. If developers are not transparent about these areas, it may be wise to hold off on adopting their platforms.

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